Terms & Conditions
Effective Date: September 2026
Welcome to Vitch Poly Clinic. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website or requesting any of our services.
1. About Vitch Poly Clinic
Vitch Poly Clinic is a healthcare and aesthetic clinic providing medical, dental, aesthetic, skin, and wellness services. The information available on this website is provided for general informational purposes and is not intended to replace professional medical consultation, diagnosis, or treatment.
2. Use of Our Website
You agree to use this website only for lawful purposes. You must not:
- Use the website for any fraudulent or unlawful activity.
- Attempt to gain unauthorized access to any part of the website.
- Copy, reproduce, or distribute website content without permission.
- Interfere with the website’s security or functionality.
- Submit false, misleading, or inaccurate information through our forms.
We reserve the right to restrict or terminate access to the website where misuse is identified.
3. Medical Information Disclaimer
The content published on this website is intended for general information and educational purposes only.
Information about treatments, procedures, conditions, expected results, and recovery times should not be considered a substitute for an individual consultation with a qualified healthcare professional.
Every patient is different, and treatment suitability, results, risks, recovery, and outcomes may vary from person to person.
A consultation with an appropriate healthcare professional is required before proceeding with any medical, dental, aesthetic, or cosmetic treatment.
4. Appointments
Appointments may be requested through our website, telephone, WhatsApp, email, or other communication channels provided by Vitch Poly Clinic.
Submitting an appointment request does not necessarily guarantee an appointment. Your appointment will be confirmed by the clinic.
Patients are requested to provide accurate contact and appointment information when making a booking.
5. Appointment Changes and Cancellations
If you need to change or cancel an appointment, please contact the clinic as early as possible.
The clinic may have specific cancellation, rescheduling, or late-arrival policies depending on the service booked. Any applicable policy or fee will be communicated to you where relevant.
6. Treatment Results
Vitch Poly Clinic does not guarantee specific medical, dental, aesthetic, or cosmetic results.
Treatment outcomes can depend on several factors, including individual health conditions, skin type, anatomy, lifestyle, treatment response, compliance with aftercare instructions, and other individual circumstances.
Before undergoing treatment, patients should discuss expected outcomes, potential risks, alternatives, and aftercare requirements with their healthcare professional.
7. Prices and Services
Treatment descriptions and prices displayed on the website may be updated from time to time.
Prices may vary depending on the patient’s individual treatment plan, consultation findings, number of sessions, products used, or additional services required.
The final treatment plan and applicable charges will be confirmed by the clinic.
8. Website Content
We make reasonable efforts to keep the information on our website accurate and up to date. However, we do not guarantee that all information will always be complete, accurate, current, or free from errors.
Vitch Poly Clinic reserves the right to modify, update, add, or remove website content, services, treatment information, prices, and other information at any time without prior notice.
9. Intellectual Property
Unless otherwise stated, all content on this website, including:
- Text
- Logos
- Branding
- Images
- Graphics
- Videos
- Designs
- Page layouts
- Other visual materials
is owned by or licensed to Vitch Poly Clinic and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, or commercially use our website content without prior written permission.
10. Third-Party Links
Our website may contain links to third-party websites or services for additional information or convenience.
Vitch Poly Clinic does not control and is not responsible for the content, privacy practices, availability, or policies of third-party websites.
Visiting external websites is at your own discretion and risk.
11. Privacy and Personal Information
When you contact us, request an appointment, or submit information through our website, we may collect personal information necessary to respond to your request or provide our services.
Your personal information is handled in accordance with our Privacy Policy.
Please avoid submitting unnecessary sensitive medical information through general website contact forms unless specifically requested by the clinic.
12. Electronic Communications
When you contact Vitch Poly Clinic through email, WhatsApp, contact forms, or other electronic communication channels, you acknowledge that electronic communications may be used to respond to your enquiries, appointment requests, and other service-related communications.
Electronic communication does not replace an in-person medical consultation where one is required.
13. Emergency Medical Situations
The website and its online communication channels are not intended for medical emergencies.
If you are experiencing a medical emergency, seek immediate assistance from the appropriate emergency medical services or visit the nearest emergency department.
Do not rely on website forms, email, WhatsApp, or other online communication for urgent medical care.
14. Limitation of Liability
To the extent permitted by applicable law, Vitch Poly Clinic shall not be responsible for losses or damages arising from:
- Reliance on general information published on the website.
- Temporary website unavailability.
- Errors or omissions in website content.
- Third-party websites or services.
- Technical issues beyond our reasonable control.
Nothing in these Terms & Conditions is intended to exclude any liability that cannot legally be excluded under applicable law.
15. Changes to These Terms
Vitch Poly Clinic may update these Terms & Conditions from time to time to reflect changes in our services, website, legal requirements, or business practices.
Any updated version will be published on this page with a revised effective date.
We encourage visitors to review this page periodically.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws and regulations of the United Arab Emirates and the relevant laws applicable in the Emirate of Dubai.
Any disputes arising in connection with these Terms & Conditions shall be handled in accordance with applicable UAE laws and regulations.
17. Contact Us
If you have any questions regarding these Terms & Conditions, our services, or the use of this website, please contact Vitch Poly Clinic.
Vitch Poly Clinic
Location: Mirdif, Dubai, UAE
Phone: +971 50 520 6394
Email: info@vitch.ae
Important Note
These Terms & Conditions are general website terms and should be reviewed by the clinic’s legal/compliance adviser before publication, particularly because Vitch Poly Clinic provides healthcare services.
